Help and contact

A question, a problem, an idea? Write to us.

Email: contact@navette-apk.download
If you can, mention your phone model, its Android version and your macOS version: we’ll be able to answer faster.

The phone doesn’t show up on the Mac

• Make sure the phone and the Mac are on the same Wi-Fi network, or that Bluetooth is on for both.
• Open Navette on the phone: the screen shows the connection status.
• On the Mac, open Navette › Settings › Reconnect.
• Allow Navette to run in the background (the “battery” button in the Android app), otherwise Android puts it to sleep when the screen is off.

Android won’t install the file

• Navette requires Android 14 or later.
• Allow your browser to install apps when Android offers to.
• If Play Protect blocks the installation, tap “More details”, then “Install anyway”.

The trial or purchase on Mac

• The free trial lasts 30 days from the moment you start it, with no commitment and no charge.
• On another Mac or after reinstalling, use “Restore Purchases” with the same Apple Account.
• For a refund, go through Apple: reportaproblem.apple.com.